Last updated: 05/05/2026

Burger Box respects your privacy and is committed to handling your personal information responsibly.

We do not actively collect more personal information than we need. In most cases, the personal information we receive is information that you choose to give us, such as when you fill in our contact form or get in touch with us directly.

 

1. WHO WE ARE

This website is operated by Burger Box.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: admin@burgerbox.co.za
Phone: Tel: 011-955-4581 or Cel: 083-555-6767
Address: 25 Louis Friedman St, Unit 24, Factoria Industrial Estate

 

2. WHAT INFORMATION WE COLLECT 

We may collect the following personal information when you contact us through our website:

• Name
• Surname
• Email address
• Phone number
• Any message or information you choose to include in your enquiry

 

We may also collect limited website usage information through cookies, pixels or similar technologies, including information used for website analytics and advertising.

 

3. HOW WE COLLECT IT

We collect information only when:

• you fill in our contact form
• you contact us directly by email, phone, WhatsApp or social media
• you interact with our website
• cookies, pixels or similar tools collect website and advertising data

 

4. WHY WE COLLECT IT

We use the information you provide mainly to:

• respond to your enquiry
• contact you back if needed
• provide support or information you requested
• improve our website and customer experience
• measure and improve our advertising

 

We do not collect personal information through the contact form unless you choose to submit it to us.

 

5. META ADS AND ADVERTISING

Burger Box uses Meta advertising tools to promote our business.

This may include:

• measuring how our ads perform
• showing ads to people who have visited our website
• creating audiences for advertising on Meta platforms such as Facebook and Instagram
• using contact information you provide to us for advertising or remarketing purposes, where permitted by law

 

If Burger Box uses customer-list or remarketing audiences, your information may be matched with Meta accounts using identifiers such as your email address or phone number.

If you do not want your information used for direct marketing, you can contact us and request that we stop.

 

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels and similar technologies to:

• help the website function properly
• understand how visitors use the website
• improve website performance
• measure advertising results
• support remarketing and ad targeting

 

You can control cookies through your browser settings. Disabling some cookies may affect how the website works.

 

7. WHEN WE SHARE INFORMATION

We do not sell your personal information.

We may share your information only with service providers or platforms that help us operate our website, respond to enquiries, run marketing campaigns or manage advertising, including Meta, where applicable.

We may also disclose information where required by law.

 

8. HOW LONG WE KEEP IT

We keep personal information only for as long as reasonably necessary to respond to your enquiry, support our business operations, meet legal obligations, or manage advertising and reporting.

 

9. YOUR RIGHTS

Subject to applicable law, you may ask us to:

• confirm what personal information we hold about you
• correct or update your information
• delete your information where appropriate
• stop using your information for direct marketing
• object to certain processing

 

To make a request, please contact us using the details above.

 

10. SECURITY

We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access or disclosure.

 

11. THIRD-PARTY PLATFORMS

Our website may link to third-party websites or services, including delivery, social media or advertising platforms. Those platforms have their own privacy policies and terms, and Burger Box is not responsible for their privacy practices.

 

12. CHANGES TO THE POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

13. CONTACT US

If you have any questions about this Privacy Policy or how Burger Box handles personal information, please contact us at:

Email: admin@burgerbox.co.za
Phone: Tel: 011-955-4581 or Cel: 083-555-6767
Address: 25 Louis Friedman St, Unit 24, Factoria Industrial Estate